PRIVACY POLICY

Digital Organics
Owner: Kirk Seakosh
Contact: [email protected]
Location: Wisconsin, United States
Effective Date: [Insert Date]


1. Overview

Digital Organics respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and how we protect it, including information collected through SMS and AI voice communications.


2. Information We Collect

We may collect the following information:

Name

Email address

Phone number

Business name

Appointment details

Communication preferences

CRM interaction data

AI voice interaction data

Messaging consent records

We collect only the information necessary to provide our services.


3. How We Use Information

We use collected information to:

Confirm and manage appointments

Respond to inbound inquiries

Provide CRM and automation services

Deliver service notifications

Send promotional messages (only if separately opted in)

Provide AI-assisted voice communications

Maintain compliance records for SMS opt-ins

We do not use your information for unrelated purposes.


4. SMS Data Protection

SMS consent and phone numbers collected for messaging purposes are used solely for communication related to:

Appointment confirmations

Appointment reminders

Service updates

Promotional messages (if opted in)

Digital Organics:

Does not sell SMS consent data

Does not rent SMS consent data

Does not share SMS opt-in data with third parties for marketing purposes

Message and data rates may apply per your carrier.

Users may opt out at any time by replying STOP or END.


5. AI Voice Communications

If you opt in to AI-assisted voice communications:

Call data may be recorded or summarized for service purposes

AI interactions may be stored within our CRM system

Data is used only to provide and improve contracted services

You may request cessation of AI communications at any time by contacting [email protected].


6. Data Sharing

We may share information only with operational service providers necessary to deliver our services, such as:

Messaging infrastructure providers

CRM hosting providers

Payment processors

These providers are contractually obligated to protect your data.

We do not sell, rent, or trade personal information.


7. Data Retention

We retain personal information only as long as necessary to:

Provide contracted services

Maintain legal and compliance records

Resolve disputes

When no longer required, data is securely deleted.


8. Data Security

We implement reasonable administrative, technical, and security safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

However, no digital transmission system is completely secure.


9. Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Delete your personal information

Withdraw communication consent

Requests may be submitted to [email protected].


10. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Continued use of our services constitutes acceptance of any updates.