PRIVACY POLICY
Digital Organics
Owner: Kirk Seakosh
Contact: [email protected]
Location: Wisconsin, United States
Effective Date: [Insert Date]
1. Overview
Digital Organics respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we protect it, including information collected through SMS and AI voice communications.
2. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Business name
Appointment details
Communication preferences
CRM interaction data
AI voice interaction data
Messaging consent records
We collect only the information necessary to provide our services.
3. How We Use Information
We use collected information to:
Confirm and manage appointments
Respond to inbound inquiries
Provide CRM and automation services
Deliver service notifications
Send promotional messages (only if separately opted in)
Provide AI-assisted voice communications
Maintain compliance records for SMS opt-ins
We do not use your information for unrelated purposes.
4. SMS Data Protection
SMS consent and phone numbers collected for messaging purposes are used solely for communication related to:
Appointment confirmations
Appointment reminders
Service updates
Promotional messages (if opted in)
Digital Organics:
Does not sell SMS consent data
Does not rent SMS consent data
Does not share SMS opt-in data with third parties for marketing purposes
Message and data rates may apply per your carrier.
Users may opt out at any time by replying STOP or END.
5. AI Voice Communications
If you opt in to AI-assisted voice communications:
Call data may be recorded or summarized for service purposes
AI interactions may be stored within our CRM system
Data is used only to provide and improve contracted services
You may request cessation of AI communications at any time by contacting [email protected].
6. Data Sharing
We may share information only with operational service providers necessary to deliver our services, such as:
Messaging infrastructure providers
CRM hosting providers
Payment processors
These providers are contractually obligated to protect your data.
We do not sell, rent, or trade personal information.
7. Data Retention
We retain personal information only as long as necessary to:
Provide contracted services
Maintain legal and compliance records
Resolve disputes
When no longer required, data is securely deleted.
8. Data Security
We implement reasonable administrative, technical, and security safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
However, no digital transmission system is completely secure.
9. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information
Withdraw communication consent
Requests may be submitted to [email protected].
10. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
Continued use of our services constitutes acceptance of any updates.