TERMS OF SERVICE

Digital Organics
Contact: [email protected]
Governing Law: Wisconsin, United States

1. Acceptance of Terms

By using Digital Organics services, including CRM access, AI voice systems, SMS communications, and automation tools, you agree to these Terms.


2. SMS Messaging Terms (A2P 10DLC Compliant)

2.1 Opt-In Consent

Users may opt in through:

The Digital Organics website form

Website pop-up form

Outreach form (same compliant form)

Checkboxes are not pre-checked

Consent applies only to the communication type selected

Consent is not a condition of purchase


2.2 Purpose of Messaging

Digital Organics sends SMS messages for:

Appointment confirmations

Appointment reminders

Follow-ups related to inbound inquiries

Service notifications

Limited promotional messages (only if separately opted in)

We do not send bulk unsolicited marketing messages.


2.3 Message Frequency

Message frequency varies depending on user interaction:

1 confirmation per appointment

1 reminder prior to appointment

Follow-up only if necessary

Responses to inbound inquiries as needed

We do not engage in high-volume or spam messaging.


2.4 Fees & Charges

Message & data rates may apply based on your mobile carrier.

Digital Organics does NOT add messaging surcharges.

For subscribed SaaS users:

$0.05 per MMS message

$0.25 per minute of AI talk time

There are no hidden fees.


2.5 Opt-Out Instructions

Users may opt out at any time by replying:

STOP or END

You will be automatically removed from our messaging system.

For assistance, reply HELP or email [email protected].


3. AI Voice Communications

Users may opt in to AI-assisted voice calls.
You may request cessation of AI communications at any time by contacting [email protected].


4. Subscription & Billing

Subscription services are billed automatically.

Charges occur on the 1st of each month unless otherwise agreed.

All payments are non-refundable unless explicitly stated.


5. Data Protection & No Sale of Information

Digital Organics:

Does NOT sell personal information.

Does NOT rent personal information.

Does NOT share SMS opt-in data with third parties.

Data is only used to provide contracted services.