PRIVACY POLICY
Digital Organics
Owner: Kirk Seakosh
Contact: [email protected]
Location: Wisconsin, United States
Effective Date: [Insert Date]
1. Overview
Digital Organics respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we protect it, including information collected through SMS and AI voice communications.
2. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Business name
Appointment details
Communication preferences
CRM interaction data
AI voice interaction data
Messaging consent records
We collect only the information necessary to provide our services.
3. How We Use Information
We use collected information to:
Confirm and manage appointments
Respond to inbound inquiries
Provide CRM and automation services
Deliver service notifications
Send promotional messages (only if separately opted in)
Provide AI-assisted voice communications
Maintain compliance records for SMS opt-ins
We do not use your information for unrelated purposes.
4. SMS Data Protection
SMS consent and phone numbers collected for messaging purposes are used solely for communication related to:
Appointment confirmations
Appointment reminders
Service updates
Promotional messages (if opted in)
Digital Organics:
Does not sell SMS consent data
Does not rent SMS consent data
Does not share SMS opt-in data with third parties for marketing purposes
Message and data rates may apply per your carrier.
Users may opt out at any time by replying STOP or END.
5. AI Voice Communications
If you opt in to AI-assisted voice communications:
Call data may be recorded or summarized for service purposes
AI interactions may be stored within our CRM system
Data is used only to provide and improve contracted services
You may request cessation of AI communications at any time by contacting [email protected].
6. Data Sharing
We may share information only with operational service providers necessary to deliver our services, such as:
Messaging infrastructure providers
CRM hosting providers
Payment processors
These providers are contractually obligated to protect your data.
We do not sell, rent, or trade personal information.
7. Data Retention
We retain personal information only as long as necessary to:
Provide contracted services
Maintain legal and compliance records
Resolve disputes
When no longer required, data is securely deleted.
8. Data Security
We implement reasonable administrative, technical, and security safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
However, no digital transmission system is completely secure.
9. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information
Withdraw communication consent
Requests may be submitted to [email protected].
10. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
Continued use of our services constitutes acceptance of any updates
TERMS OF SERVICE
Digital Organics
Contact: [email protected]
Governing Law: Wisconsin, United States
1. Acceptance of Terms
By using Digital Organics services, including CRM access, AI voice systems, SMS communications, and automation tools, you agree to these Terms.
2. SMS Messaging Terms (A2P 10DLC Compliant)
2.1 Opt-In Consent
Users may opt in through:
The Digital Organics website form
Website pop-up form
Outreach form (same compliant form)
Checkboxes are not pre-checked
Consent applies only to the communication type selected
Consent is not a condition of purchase
2.2 Purpose of Messaging
Digital Organics sends SMS messages for:
Appointment confirmations
Appointment reminders
Follow-ups related to inbound inquiries
Service notifications
Limited promotional messages (only if separately opted in)
We do not send bulk unsolicited marketing messages.
2.3 Message Frequency
Message frequency varies depending on user interaction:
1 confirmation per appointment
1 reminder prior to appointment
Follow-up only if necessary
Responses to inbound inquiries as needed
We do not engage in high-volume or spam messaging.
2.4 Fees & Charges
Message & data rates may apply based on your mobile carrier.
Digital Organics does NOT add messaging surcharges.
For subscribed SaaS users:
$0.05 per MMS message
$0.25 per minute of AI talk time
There are no hidden fees.
2.5 Opt-Out Instructions
Users may opt out at any time by replying:
STOP or END
You will be automatically removed from our messaging system.
For assistance, reply HELP or email [email protected].
3. AI Voice Communications
Users may opt in to AI-assisted voice calls.
You may request cessation of AI communications at any time by contacting [email protected].
4. Subscription & Billing
Subscription services are billed automatically.
Charges occur on the 1st of each month unless otherwise agreed.
All payments are non-refundable unless explicitly stated.
5. Data Protection & No Sale of Information
Digital Organics:
Does NOT sell personal information.
Does NOT rent personal information.
Does NOT share SMS opt-in data with third parties.
Data is only used to provide contracted services.
Contact Us
(715) 630-9912